Kootenai Health specializes in inpatient psychiatric acute care and serves northern Idaho, eastern Washington, Montana and the Inland Northwest. Located in Coeur d’Alene, Idaho, our Behavioral Health program is among the largest in the state of Idaho. We also provide intensive outpatient programming for adults and offer the option for intensive outpatient program group meetings in a virtual setting (remotely, over a computer).

Compassionate Care

The goal of Behavioral Health is to assist individuals in the recovery process by building on each patient’s strengths and assist them in acquiring the skills necessary to lead happy and healthy lives.

Mission

In concert with Kootenai Health’s mission of improving health one patient at a time in a friendly and professional culture committed to superior quality and safety, the behavioral health service line holds the concept of recovery as core to our work with patients.

Services

• Children (5-12) and Adolescent (13-17) Inpatient Youth Acute Unit
• Adult Psychiatric Unit (ages 18+)
• Addiction Recovery Intensive Outpatient Program for adults
• Mental Health Intensive Outpatient Program for adults
• Inpatient Detox Program

Guiding Principles

Behavioral Health follows guiding principles that support Kootenai’s philosophy of care:

• Approach patients with dignity and respect.
• Provide a safe and therapeutic environment.
• Value input from families and patients to individualize treatment.
• Utilize an interdisciplinary team approach to care.
• Support a less restrictive environment for the individual.
• Provide a thorough biopsychosocial, spiritual, educational, and strength-based assessment.
• Provide multiple treatment modalities to support the individual in their recovery using the elements of the Illness Management and Recovery model.
• Provide opportunities for education on symptom management.
• Meet or exceed the standards set forth by DNV, Centers for Medicaid and Medicare Services, and Idaho Department of Health and Welfare.

Treatment Process

Upon admission, an interdisciplinary assessment is conducted. Individuals receive a psychiatric evaluation, nursing assessment, physical examination and full psychosocial evaluation. Youth also receive recreational and educational assessments. Together, these are used to develop an individualized treatment plan that targets behaviors and symptoms requiring treatment.

Treatment Team

Depending on the patient’s needs, there may be a variety of individuals on their care team. When appropriate, treatment is a collaborative process that involves the patient, their family, and their treatment team. This interdisciplinary team may include just a few or several of our specialists:

• Board-certified child, adolescent and adult psychiatrists
• Psychologists
• Masters-level therapists
• Nurses
• Mental health specialists
• Certified chemical dependency specialists
• Case managers
• Recreational therapists

Family Involvement

Family participation in the treatment process can be an essential component of the comprehensive treatment services we provide. Their involvement in the recovery process can benefit patients and themselves.

Financial Arrangements

Case managers and Kootenai Health’s business services department work with individuals to make financial arrangements for care. Kootenai Health is a contracted provider with many insurance companies and various state agencies. Payment arrangements can be made through the business office for services not covered by insurance.

Northern Idaho Crisis Center

The Northern Idaho Crisis Center is a non-profit community organization, created to help people who are having a mental health crisis or a drug or alcohol problem. The Crisis Center is a joint project between Panhandle Health District, Kootenai Health and Heritage Health. Staff members care for those that come to the center and help facilitate outside resources before each person leaves. The center is free, safe, private, and voluntary. The center is operated by Kootenai Health and is located on the Kootenai Health Coeur d’Alene campus. If you would like more information, please visit their website.

• Care is provided at no cost to men and women ages 18+
• Open 24/7/365
• You can stay at the center up to 24 hours, but most people get the help they need in less time.
• Staff are kind, caring and ready to help.
• You do not need a referral.
• You can come on your own, with a friend or a family member.

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