Kootenai Health specializes in psychiatric and chemical dependency treatment services for individuals of all ages in north Idaho, eastern Washington, Montana and the Inland Northwest. Located in Coeur d’Alene, Idaho, our Behavioral Health program is the second largest in the state of Idaho.
The goal of Behavioral Health is to build on each patient’s strengths and assist them in acquiring the skills necessary to lead happy and healthy lives.
In concert with Kootenai Health’s mission of improving health one patient at a time in a friendly and professional culture committed to superior quality and safety, the behavioral health service line holds the concept of recovery as core to our work with patients.
The Northern Idaho Crisis Center is a non-profit community organization, created to help people who are having a mental health crisis or a drug or alcohol problem. The Crisis Center is a joint project between Panhandle Health District, Kootenai Health and Heritage Health. Staff members care for those that come to the center and help facilitate outside resources before each person leaves. The center is free, safe, private, and voluntary. The center is operated by Kootenai Health and is located on the Kootenai Health Coeur d’Alene campus. If you would like more information, please visit their website.
- Care is provided at no cost to men and women ages 18+
- Open 24/7/365
- You can stay at the center up to 24 hours, but most people get the help they need in less time.
- Staff are kind, caring and ready to help.
- You do not need a referral.
- You can come on your own, with a friend or a family member.
Kootenai Clinic Psychiatry
Friday 9:00am - 5:00pm
Kootenai Health Behavioral Health
- Adult Inpatient Psychiatric Unit
- Children (5-12) and Adolescent (13-17) Inpatient Psychiatric Unit (Youth Acute Unit):
- Chemical Dependency Inpatient Unit for adults
- Chemical Dependency Intensive Outpatient Program for adults
Upon admission, an interdisciplinary assessment is conducted. Individuals receive a psychiatric evaluation, nursing assessment, physical examination and full psychosocial evaluation. Youth also receive recreational and educational assessments. Together, these are used to develop an individualized treatment plan that targets behaviors and symptoms requiring treatment.
Treatment is a collaborative process that involves the patient, their family, and treatment team. This interdisciplinary team includes:
- Board-certified child, adolescent and adult psychiatrists
- Masters-level therapists
- Mental health specialists
- Certified chemical dependency specialists
- Case managers
- Recreational therapists
- Certified teachers
Family participation in the treatment process is an essential component of the comprehensive treatment services we provide. Their involvement in the recovery process can benefit patients and themselves.
Behavioral Health follows guiding principles that support Kootenai’s philosophy of care:
- Approach patients with dignity and respect.
- Provide a safe and therapeutic environment.
- Value input from families and patients to individualize treatment.
- Utilize an interdisciplinary team approach to care.
- Support a less restrictive environment for the individual.
- Provide a thorough biopsychosocial, spiritual, educational and strength-based assessment.
- Provide multiple treatment modalities to support the individual to reach an optimal level of functioning using the elements of the Illness Management and Recovery model.
- Provide opportunities for education on symptom management.
- Support clinical research endeavors.
- Meet or exceed the standards set forth by DNV, Centers for Medicaid and Medicare Services and Idaho Department of Health and Welfare.
Case managers and Kootenai Health’s business services department work with individuals to make financial arrangements for care. Kootenai Health is a contracted provider with many insurance companies and various state agencies. Payment arrangements can be made through the business office for services not covered by insurance.