Empowering Health Care Decisions
Kootenai Health believes that our patients should be empowered when making health care decisions. To help our patients make informed decisions we invite our patients to get a personalized estimate for the most accurate information about health care costs.
Get a Personalized Cost Estimate
Call us for a personalized cost estimate. We welcome your request for a price estimate related to your upcoming treatment at Kootenai Health. Call to speak to a member of our customer services team who will provide an estimate based on your services.
Things to know about your request:
- It is helpful to know the CPT code of your procedure (your provider can give this to you). If your procedure is already scheduled, our staff may be able to help get this code for you.
- Please allow at least one to two business days for estimates as it may take extra time to obtain certain information related to your request.
To obtain a personalized estimate, call (208) 625-4484.
Median Charges for Facility Fees
The chart below shows some of the most common procedures performed at Kootenai Health and the median (average) charges for facility fees.
It does not include additional charges such as physician fees, radiologist, anesthesiologist, laboratory fees and other charges. These additional services are billed through external contractors and cannot be estimated by Kootenai Health.
Your procedure’s cost will vary based on individual diagnosis, time of stay, complications, prescriptions, etc.
Your total billed amount will be a combination of all these charges and out-of-pocket costs will be determined by your insurance coverage. For the most accurate estimate for your procedure, please call our estimate hotline at (208) 625-4484.
What will my insurance pay?
If you have insurance, your insurance company can help you get an estimate for what you will pay for a specific procedure. Your insurance company is a good place to start when determining out of pocket costs in advance because it will know your specific coverage, benefits, deductibles and co-pays. Some insurance companies offer online tools for estimates while others have customer service numbers to call for you to determine the cost.
What if I don’t have insurance or have financial concerns?
Let our financial counseling team help. If you do not have coverage, we can assist you in obtaining medical benefits through federal, state and hospital programs. These programs may help you with your current bill and will help you pay for health needs in the future.
Our team is available to assist you by calling (208) 625-5000, Monday – Friday from 8 a.m. to 4:30 p.m.
Why do health care costs vary?
The ultimate “out of pocket” cost to you for health care services is difficult to define, because it can be impacted by many factors:
- Your health insurance
- Your unique health condition and needs
- Your provider
For a detailed explanation on health care prices, download the Understanding Health Care Prices: A Consumer Guide (PDF) from Healthcare Financial Management Association.
What if I have questions?
Below, you will find contact information for account representatives who can help you with questions related to your account.
For Kootenai Health or Kootenai Cilnic
- Call (208) 625-4454
- Monday through Friday 7:30 a.m. to 4:30 p.m.
For Kootenai Heart Clinics Northwest
- Call (509) 847-2800
For Kootenai Imaging