On March 12, 2022, Kootenai Health upgraded to a single electronic health record and billing system, called MyChart.
If your health care date of service is after March 12, 2022, please login to MyChart to pay your bill online.
If your health care date of service is prior to March 12, 2022, please login to one of our legacy systems to pay your bill (see below “Legacy Online Bill Pay”).
Questions? Contact Business Services at (208) 625-5000.
Business Services and Billing Location
The business services/billing office is located at 1221 Ironwood Drive (click for map).
How can I pay my bill?
When you are ready to pay your bill, please have the following information ready:
- Patient name
- Account number
- Date of service as it appears on your most recent statement
Pay in Person
You can make payments for Kootenai Health and Kootenai Clinic at Kootenai’s business services office at 1221 Ironwood Drive. Office hours are Monday – Friday, 7:30 a.m. to 4:30 p.m.
Pay on Your Mobile Device Using Papaya
You can now pay your bill on your mobile device in just a few easy steps.
- Download the Papaya App and create an account.
- Snap a photo of your bill.
- Follow the prompts for payment.
Questions? Visit the Papaya App website to learn more.
Pay by Mail
Payments can be mailed to the address below:
Kootenai Patient Accounts
2003 Kootenai Health Way
Coeur d’Alene, ID 83814
Pay by Phone
All major credit cards are accepted. To make a payment by phone call:
- Kootenai Health or Kootenai Clinic – (208) 625-6199 or (888) 974-1235 Toll-free
- Kootenai Heart Clinics – (208) 625-5000
Who do I contact if I have questions?
Contact our Kootenai Health Business Services team for help.