Doctor did not do a thorough examination. No tests were done. Diagnosis was a “thrown out back”. Went to primary care doctor 3 days later. After CT scan found other issues causing the pain I went into the ER for. Had the ER doctor actually done tests, I would not have had to suffer with the pain for 3 extra days.

Picked up by call to 911 and transported the emrgency oom. Diagnose of stroke. sent 36 hour testing and observation. All personel and services were modern, clean and prompt. have no complaints. george Leeper

Had a GREAT experience—- better than I expected. Everyone has polite and extremely helpful. They explained everything clearly and I felt my comfort and concerns were their utmost concern. I would TOTALLY go back there for any needed outpatient procedure. Really kind, thoughtful professional people!

It may have been just timing, but I was able to get registration assistance within 5 minutes of my arrival, procedure completed 15 minutes after than and I was out the door. I like the system of no reservations and going right in based on your arrival (for non urgent care). The xray tech was very professional and friendly.

I have the privilege of having Katherine Couture as my Speech/Language Pathologist. She is truly a gifted practitioner. Kootenai Medical should be extremely proud to have her on their staff.

Overall good experience. Everything went smoothly. Technician was friendly and helpful.

Care was excellent, but 4 hrs in the ER is just way to long to be lying around.

What a wonderful resource we have with Kootenai Health in Couer d' Alene ID. Everyone there is polite, kind and caring. I can't say I'm looking forward to my upcoming surgery, but I know I will be well taken care of.

This facility demonstrated a very professional approach to medical treatment of my injury. ER doctors and nurses were exceptional in their interaction and communication. A hand specialist arrived in ER in the evening and after looking at my hand, said he would be back in the morning to evaluate for potential surgery (I stayed at the hospital overnight for antibiotics IV’s). The reason I give 4 stars rather than 5 is that the hand Dr. didn’t arrive until almost 10:00 am and I was not allowed to eat or administer my insulin ( I am type 1 diabetic) until his arrival and evaluation. I asked my nurses multiple times about where he was and when he would arrive to no avail. It became apparent that Doctors are not to be questioned or bothered and that patient inconvenience was irrelevant.

Exceptional experience! Nurses could not have been better. They , along with Dr. B,, served me every moment, meeting all my needs beautifully. I was actually energized by the experience..