“”There aren’t enough kind words to describe my experience at Kootenai Clinic Plastic and Reconstructive Surgery. Dr. Mandel’s staff (Sally, Rosie and Linda) have been very accommodating, pleasant and friendly on every visit. They all work toward making their patients feel welcomed and taken care of. I drove from Spokane to get a second opinion for breast reconstruction looking for a surgeon who I felt comfortable with and trusted to give me the best possible outcome. After my consultation with Dr. Mandel, there was no question that he was the one. He is compassionate, conservative and humble. He spoke with me and not at me, taking the time in answering the plethora of questions I had for him. I’m pleased with the physical results as Dr. Mandel is a very skilled, conscientious surgeon. A surgical prep nurse at Kootenai Health and Rosie (his office nurse) confirmed that Dr. Mandel is wonderful person and surgeon. I believe that is attributed to the fact that he treats you like a member of his own family, only wanting the best possible patient care. I have and will continue to recommend Dr. Mandel to people who need his services.” – Julie
“Oh my goodness! From the first contact I was so pleased with my care and treatment at Dr. Mandel’s (Kootenai Clinic Plastic and Reconstructive Surgery) office! Really great communication and use of my time. I was provided new patient forms well ahead of my initial appointment so the day of my consultation the time was spent well discussing my options. Each appointment was on-time. The staff, Sally, Rosie and Linda, are so friendly and helpful. Dr. Mandel is warm, knowledgeable and provided me with all the info I needed to confirm my decision to have an abdominoplasty. Prices were presented in a complete, straightforward way. My surgery scheduled, pre-ops ordered and completed with no delays or problems. Surgery at Kootenai Outpatient Surgery went really well!!! The staff at KOS was excellent too! Post –op there were no surprises as doctor had explained what to expect very clearly. I am more than pleased with the care and service I received at Dr. Mandel’s office and KOS and am tickled pink with my surgery results! I would highly recommend!! Thank you!” – Kelley A.
“I am so grateful that a nurse gave me Dr. Mandel’s name. She had seen the results of some of the operations that he performed for a couple of patients, and was so impressed. I developed a leak in a left breast implant that was placed 25 years ago. Dr. Mandel replaced both implants, and they now look better than after my initial breast augmentation! I wish he had performed my first operation. Another nurse working at the Surgery Center told me I had best doctor working on me. She was right! My husband and I are so happy with Kootenai Hospital and with the care that I received. Thanks again to the staff at Dr. Mandel’s office. The whole team is fantastic. I will be referring all of my friends to Dr. Mandel.” – Lynn
“I am so pleased with my breast reduction conducted by Dr. Mandel. He and his staff are outstanding and I recommend him to everyone I know. I have been to other plastic surgeons before and would only recommend Dr. Mandel. From the first time I met him at my consultation I had a feeling he would exceed my expectations and he by far did. If I ever need a plastic surgeon in the future he will be the only one doing my services.” – Melissa H.
“I had breast reduction surgery performed by Dr. Mandel. I found Dr. Mandel to be very professional as well as understanding of my problem. Dr. Mandel clearly explained the whole procedure so that I was prepared and comfortable with the surgery. After I healed I was, and still am, thrilled with the results. He does impeccable work. My only regret is that I didn’t go to Dr. Mandel sooner.”
“Dr. Mandel has provided excellent care as my plastic surgeon! As a mom of six kids, including twins, I sought repair of abdominal muscle separation and bothersome loose skin that remained postpartum and due to nursing. After thorough consultation with Dr. Mandel my goals were achieved; I am very pleased with my repaired abs, tummy tuck and breast augmentation. Dr. Mandel and his staff are professional and have been supportive throughout the entire process. The staff at Kootenai Medical Center were also warm and considerate on my day of surgery. I am so happy I chose Dr. Mandel!” Tashina
“I wanted to drop you a note about my facelift. I am not only thrilled with the results, but the whole process was amazing! Dr. Mandel is a highly skilled surgeon! He understood exactly what I wanted and he delivered! The office support from you and Sally and Rosie was first class! I don’t think I could have had better care anywhere else!”
“My first contact with Dr. Benjamin Mandel and his staff was at a plastic surgery educational seminar on blepharoplasty. Dr. Mandel explained the procedure very thoroughly and in easy to understand terms. His professional, friendly and caring nature was evident. I was pleased to discover I had the option of having the surgery performed in Dr. Mandel’s office procedure room under local anesthesia. Recovery time was very quick and I am extremely happy with my outcome. I have recommended Dr. Mandel to others and will continue to recommend his services. The staff – Sally, Rosie, Linda, and Megan – are also the best!”
“How do I thank you for all you’ve done for me? I had suffered with those stupid things for so long. For the first time in so many years I’m not embarrassed to go somewhere. I feel hope that I can finally lose that last chunk of weight. Your wonderful skills have given me a whole new chance at life. There is no amount of money that can buy that. God not only gave you a brilliant talent, but a beautiful spirit as well. You don’t have a career, you have a calling…” see a drawing this patient created to show her appreciation.
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