Excellent care, excellent ER nurses!

Dr. Laverdiere was great to work with as a provider. He took time to ensure our needs were met and gave us options that fit our needs.

I was very satisfied ! Thank you .

Very attentive and reassuring

Thankful that Kootenai Health and the ER Teams are in place in our community. Intake was prompt and immediately responsive to my symptoms. Nursing, technical, and support staff were efficient, caring, and most of all kind. Dr. Laverdiere's guidance of the care team was comprehensive and thorough. I would not like to have the experience of needing Emergency Medical Care again but I am glad I had it here. By the way, I am also getting well, thanks to the treatment plan prescribed by Dr. Laverdiere.

Very short wait in the ER. Very professional friendly and efficient

Went to the Emergency department for a diagnosis and treatment of an acute onset abdominal pain. Was taken in immediately for Catscan, blood and urine tests and was out in less than 2 hours with the diagnosis and a prescription. Fully staffed with friendly and competent folks, and they accepted my out of state insurance!

Emergency Room doctor stated he did not have the expertise to address my current post surgery question and those questions would need to be asked of my existing doctor . I felt this doctor preferred to have discussion with my husband rather than me. This is the reason for the average rating and not higher. The other staff and nurses were fantastic

A recent visit to Kootenai Emergency not only help solve my problem but also relieved my anxiety over the possibility of a stroke. It took a while but it was because of the thoroughness of the staff. I commend Kootenai Emergency Services!

Went in due to severe swelling of the face both internal and external of the mouth with puffy white spots and swelling. The young Dr had no idea what the problem was, prescibed a medicine that didn't help. this was on a weekend that my Dr office wasn't open. I called that monday and got right in, the PA was thorough in coming to a conclusion that it was shingles, had pics and such to back it up, then confirmed with his assigned Dr. and sent in the pharmacy order. I have went to this group of Drs for many years and only went to the ER because it was open.