21:01 05 Jan 23
Friendly, but you earned your five stars by being friendly to the gentleman who wasn’t even a guest of yours. Not sure if he’s homeless or suffering from mental illness, but he was rearranging the chairs and you complimented his shoes and I think you made his day.I’ll definitely be back.New employee at Kh.
16:30 23 Dec 22
I didn’t wait long to see Dr. Everyone was very friendly as was Dr. Dr was very thoughtful and helped me fully understand the issues surrounding my visit.
22:31 18 Dec 22
was seen for CCH. There are only 3 meds out of 27 that I've tried that help with this condition. DO Marcus Forbes refused to treat me with an evidence based approach and insisted on injecting me with compazine. I have been suffering from EPSE ever since and may never return back to normal. He Insisted on discharging me when I couldn't control or feel my arms, legs, neck and face. The next DR Crandal said I was fine and accused me of seeking controlled substances. I couldn't talk without choking on my own spit, still couldn't feel my extremities. He refused to help me in any way to recover from the EPSE. They both enjoyed watching me suffer
02:10 04 Aug 22
Amazing doctor love him
21:57 03 Jun 22
Wanted to give a big shot out to Marc Torgersen RRT, who works as a Pulmonary Function Tech. He conducted my breathing test and all I can say is WOW. He was detailed and very helpful in helping me to understand everything that was going on during my test. Sometimes in life, you find people just going about their jobs and not caring. NOT Marc- You can tell he loves his job and what he does. Great Job! Marc!!
22:20 24 Jan 22
Front staff very helpful and friendly. Love the online service
04:08 19 Jan 22
The nursing staff there are the most attentive and gracious I've ever met. It was some years ago and I had an ectopic emergency and no one believed me, but they tried to take care of me for hours... the nursing staff literally saved my life. If you ever want to get training here for a real job - this place will legit teach you. The nursing staff truly saved my life - thank you. I think about it often.
16:49 18 Jan 22
Efficient, friendly, and very straight-forward. Worth the drive I had up from Moscow.
14:22 17 Jan 22
I just had triple bypass surgery. Dr. Erick Montero was my Surgen, and he is fantastic. He has a team that is really good. I’ve never had so many Doctors keep checking in to make small adjustments to meds and to see how I’m feeling..
18:03 13 Jan 22
I feel valued as a patient with all of the Kootenai Health Clinics - friendly staff, knowledgable doctors and nurses. Their attention to controlling infections and/or viruses is commendable.
15:45 13 Jan 22
Wonderful staff and safe waiting environment. Dr. Mullen carefully explained the options and procedures along with expected outcomes. Thank you all for your help understanding my options.
19:19 28 Dec 21
I was just shoveling snow from my driveway. A beautiful sunny 14 degree day. 2 years down range from a triple CABG w/95% blocked widow maker. No pain no out of breath just cruising. Thanks Dr. Montero, Jaime Danish, Melody Hayes all your associates and surgical teammates. Bless you all and Merry Christmas and a Happy 2022.
18:26 23 Dec 21
Dr. Mullen and his entire staff are great. Wait time was very minimal . Dr. Mullen explained things in a way I could understand. The entire office runs very efficiently. Looking forward to my next visit. Thank you Dr. Mullen and staff.
02:31 06 Nov 21
Well, I was supposed to have a follow-up visit in May. I have been calling and each time they tell me to call in a couple weeks on a friday as they do not have the monthly schedule. When I call they still do not have any appts. Now it is November and I am unable to get my heart meds refilled. This is the only place I can go due to insurance company so I am feeling very frustrated as I am falling through the cracks and the appt. desk does not seem to care.
21:10 28 Oct 21
Saved (Margaret Pugh) my mother’s life; what more could one say! He and his associates are very professional and have good bedside manner.
22:13 23 Sep 21
Very comprehensive visit, I learned a lot. Thanks
14:52 29 Aug 21
Very positive experience. All the staff were great and so was the doctor.
16:01 23 Jul 21
Very professional, pleasant, caring. a great experience!
14:28 15 Jul 21
Exceptional experience - both Dr. Mullen and his staff were highly professional, very personable and highly informative. They were accommodating on my appointment time as well as being ready when I arrived for the appointment. Highly recommend Dr. Mullen and his staff.
15:31 10 Jun 21
Professional and compassionate! I choose to travel to Dr. Mullen's practice because of his expertise and his staff's helpfulness!
13:58 17 May 21
Doctor Montero saved my life performing emergency quadruple bypass surgery following a heart attack November 6, 1999. In my humble opinion he is the number 1 cardiac surgeon in the Pacific Northwest. His team at Kootenai Hospital took exceptional care of me during the surgery including my recovery. Thank you Doctor Montero!
13:57 29 Mar 21
More caring and professional medical professionals do not exist. For days the nurses and doctors have been patient, professional and caring for my wife and new daughter. They have respected our feelings and opinions, always helping and being nice. Be patient and understand that they are humans just trying to help, they wouldn't work here if they weren't caring people.
19:12 12 Mar 21
Excellent, friendly, and knowledgeable service!
15:10 12 Mar 21
Great doctor. Great bedside manner. He is very thorough and spent a lot of time explaining things. I recommend him wholeheartedly to anyone.5 stars isn't enough, but it's as high as the rating system will allow.Tom Logan
19:21 28 Feb 21
We were not happy with our birth center experience. They continued to push treatments we explicitly did not want, they kept us in triage for over an hour even though my wife was 100% effaced (we had our baby within two hours of arriving), triage also was the most expensive item on the bill, and they show little consideration for my wife.Once our girl was born, the post birth side of things was fantastic but it was a horrible birth experience. So glad we had a doula (another thing they were against). If we could do it again. We would have gone to a real birth center. This is a hospital posing as one.
01:23 16 Feb 21
Went in for a laminectomy during the Covid outbreak and had to stay a few extra days but that was fine because I received excellent care by the nursing staff. I read a few negative comments as usual but I’m sure they are the “all about me” people that have taken over this country. But I digress I like hospital and will use them when needed.
06:00 04 Feb 21
very courteous & extremely thorough. easy to understand the definition of the injury. Nice comfortable atmosphere, Thank you for your service.
18:24 23 Sep 20
My son cut his hand over the weekend. Dr. Mullen squeezed him in on Monday and performed surgery on Tuesday. I really appreciated how quickly they took care of it, as my son was not handling the injury well. The entire staff was extremely kind and caring. I would definitely recommend this office.
19:08 30 Jul 20
Easy parking, greeted in the lobby when arriving for my appointment. My wife got a visitor pass and I checked in. The process was quick and painless. The check in clerk gave great directions for where to go afterwards and I was off to my procedure. Excellent experience!
02:46 15 Mar 20
Everyone was great and the nurses excellent. Loved those warm blankets.
18:29 17 Jan 20
I recently had some surgery on my left hand. & boy was I ever nervous , all these staff here are so amazing nice & caring , the Doctor PATRICK Mullen. Was. The best. He really. Did an amazing job keeping me calm & then the Day came in now done 4 days past hurting but feeling happy that it’s all over & really they done a amazing job 😊 I highly recommend Dr Patrick Mullen & his staff to do any surgery & they even gave me a card. To say thank you ❤️
22:26 29 Nov 19
Friendly, professional office.
20:37 17 Oct 19
Before you arrive, they lock down the times and tell you to be here or there at exactly "X" - if you're late, too bad, you'll need to reschedule. Of course, like most doctors, THEIR clock is all that matters. They told us the surgery would start "within 10 minutes either way of" our scheduled time. Try 90 minutes late! This means all the prep they did for an 11:30 surgery is a little different when the surgery doesn't start until 1...
03:10 08 Oct 19
Excellent service. Front office staff professional, friendly and competent; nurses excellent and physician caring and excellent. I had hand surgery a year ago, and am returning for additional surgery for other fingers.
00:12 08 Oct 19
Dr. Explained procedure in an understandable manner. Visit was timely and pleasant.
02:50 26 Aug 19
Nurses very courteous ,polite, friendly, knowlegable
15:41 09 May 19
Super friendly, helpful, caring and knowledgeable staff. Every step of the way I was well informed. The pre-op and post-op staff was detailed and informative. I can't recommend them highly enough. Dr. did a nice clean incision and I am healing nicely. Thank you all for such great care!
17:37 16 Apr 19
Excellent surgeon with a kind and caring approach. Also has a great staff who are also skilled and caring!
16:59 02 Apr 19
Extremely knowledgeable, an amazing relief of Carpal tunnel!! Speedy procedures, only healing time has length...to be expected with any surgery. Very professional and comfortable atmosphere, no uneasiness with staff. This comes from a person that gets “Nervous” in these type of encounters. My Sincere appreciation to Dr. Mullen and all his staff. Superbly done!!🙂
20:36 21 Mar 19
The doctor's office was running almost an hour late. I did, however like Doctor Mullen. He was very courteous and knowledgeable.
15:02 12 Mar 19
Smart man. Great surgern.
01:41 21 Dec 18
I love Dr. Mullan and his staff they very friendly and professional and listen to everything I have to say. I highly recommend him.
17:49 16 Nov 18
14:34 01 Jun 18
First I want to thank all of the staff at Dr. Patrick Mullen's office.Wendy, Cathy and Janet. Super wonderful experience. Thank you! Now, the office staff are very nice. They actually do what they say they are going to do in a timely manner. My surgery was scheduled a lot sooner than I expected. I was very pleased. The office is very clean and neat.The day of my surgery I arrived and only waited for about 5 minutes and was called back. The procedure was explained in detail. It was very comforting to have such the attention and to put me at ease. Did I mention how great the staff are? Often times at a doctors' office, we LOVE the doctor but the staff are horrible. We only put up with it because the doctor is great. Here, you get the best of both worlds. Great staff and a great doctor.Post Op appointment was also a great experience. Only a few minute wait in the lobby and called back. I also didn't have to sit in an exam room and wait. Immediate attention. Sutures removed by a cheerful person. A few minutes later, a cheerful Dr. Mullen comes in and does his exam and explains his findings during the surgery. Another great experience.I've been to numerous doctors offices with others and myself. Dr. Mullen's staff and his friendly and professional attitude ranks at the top of my list. If you are considering a hand surgery, I would not hesitate to make an appointment to see Dr. Mullen.
03:00 13 May 18
I am very pleased with my experience with Dr Mullen and his complete staff. They all are very caring and professional. They are also very informative and answer all question you may have in a manner a patient can understand. Highly recommend them if you have HAND issues.Thank you M. Cotter
16:39 08 May 18
went to Dr Mullen yesterday, first his staff is excellent and very friendly and made me feel very comfortable. and Dr Mullen is great. took time to tell me what was going on and took care of the issue right then. great experience.
01:44 28 Apr 18
Appreciated Dr. Mullen's evaluation and offering of options for proceeding with surgery for my condition. Staff/schedulers were very helpful.
14:27 21 Apr 18
Dr. Mullen was wonderful, very pleasant and professional. He took time to discuss my issues and gave me the options (with explanations that were easy to understand) that were available to me. Took time with me, I never felt rushed. The office was very clean and his staff friendly and polite. I would and have recommended Dr. Mullan to anyone that is having hand trouble. 5 star all the way, Thank you Dr Mullen and Staff
04:27 14 Mar 18
Two weeks after surgery on my hand it feels "better than ever"-- I'm playing the piano without pain and look forward to my usual gardening addiction. No pain, no stiffness, excellent ROM and I can sleep well again. Thank you Dr. Mullen, and to all your caring & competent staff!
07:01 13 Feb 18
MD Patrick Mullen was very courteous and professional. His staff made me feel welcome and their concerns were genuine and I didn't feel like just a number or statistic. The facility was clean and the people were friendly and the wait was reasonable.
04:01 16 Dec 17
I had trigger finger on middle and ring fingers along with trigger thumb and carpel tunnel on my left hand.On the right hand I had trigger finger on the index, middle and ring fingers.I had surgery on the left hand first then 1 week later surgery on the right.When I first met with Dr Mullen and his staff I was very impressed. The ladies in the office are very professional yet also seem to have allot of fun and laughs while working. I felt so at ease with them. When I met Dr I was equally impressed. He was professional yet down to earth. He didn't talk over my head. I understood everything he explained to me about my procedures.I've had quite a few surgeries in my day and these by far were the 'easiest' to get thru. If I had any questions or concerns I could speak to a nurse immediately.I will recommend these guys to ANYONE who may have problems with their hands in the future.If I ever need to visit a hand Dr again I will definitely be contacting Dr Mullen and his staff!Thanks all of you!!
09:57 10 Dec 17
Dr. Byazarova is an awesome doctor. My nurses Kevin and Mary were outstanding and very professional. Thanks for the great care .
17:22 02 Oct 17
Dr. Mullen is a five star doctor with a five star staff. They are genuine in their approach, kindness and care. My time seeing Dr. Mullen never felt rushed or that he was on a tight schedule. He explained everything in detail, making sure I understood my options for treatment and all my question were answered. Thank to Dr. Mullen and his staff!
21:51 29 Jul 17
Really nice to see a doctor very personable and professional with my teenager. He explained well what we were dealing with in Dr. language as well as more understandable terms 🙂 Appreciated his competency.
17:37 18 Jul 17
Great service everyone has great sense of humor, you all just made us smile.
18:58 05 Jul 17
Everyone was very friendly and the Doctor explained to me clearly that I would not need surgery and would be able to fix the broken bone in my hand by wearing a splint.
21:17 24 May 17
Great doctors! Make you feel comfortable and keep you in the loop on whats going on! Receptionists are super nice!
18:54 21 Feb 17
The entire process was very professional while each staff member made me feel important and that my health care needs were their priority. Great doctor, great staff, overall GREAT experience!
22:36 15 Feb 17
Friendly staff. Very knowledgeable doctor. He's doing carpal tunnel surgery.
20:04 13 Feb 17
My surgery was not successful. Dr. Mullen did the best he could under the X-ray information he receive. Due to have 2 cochlear implants he was not able to get an MRI.
N R 22nd
01:19 27 Jan 17
Professional, informative, relaxed atmosphere.
05:36 20 Jan 17
Extremely good experience ... what I can recall of it! Staff & Doc was wonderful! Thanks for looking after me Ms. Jane!
15:09 11 Jan 17
Best damm Irishman in all of Idaho!he is a great doctor!!!
18:30 10 Jan 17
As always first class clinic. Dr. Mullen is very through in explaining the issues, the options and the pros and cons of each option.
02:39 23 Apr 16
Dr Mullen is very proficient is also very caring. He explains exactly what he's going to do and the results that is expected. His staff is very knowledgeable and kind and positive. I've had two surgeries and need another one on the other hand. And I'm very confident that it will turned out as good as the first to. I gave him a 10 star rating but they only let me give him 5.