Kootenai Health’s commitment to providing superior health care has never been stronger. Our highest priority is the safety of our patients, our employees and our community.
Kootenai Health has implemented a number of measures to ensure everyone’s safety in response to COVID-19.
- Screening: Patients at the emergency department and clinic offices are screened prior to entry. Surgical patients are proactively tested for COVID-19 prior to their procedure to ensure proper precautions are in place.
- Testing: Kootenai Health led the way with our drive-through testing center to prevent the spread of the virus
- Social Distancing: Many clinics allow patients to use their car as a waiting room. With this option, patients can avoid a busy waiting area and relax in the comfort of their own car until their room is read
- Telemedicine: Most of our providers now offer convenient telehealth options for certain types of visits. Learn more.
- Masks for All: Patients and staff, regardless of symptoms, are required to wear masks in patient care buildings to prevent the transmission of germs. If patients or visitors do not have a mask, one will be provided
- Cleaning and Care: We’ve increased cleaning throughout our facilities including all high-touch surfaces like railings and handles. Our knowledgeable team has implemented evidence-based safety protocols to ensure our employees have the proper personal protective equipment they need to care for patients.
Your health is essential. Avoiding or delaying needed health care could put you at risk of developing severe complications. We are ready and able to care for you safely. Schedule your appointment or procedure today.
The Panhandle Health District has a hotline dedicated to assisting the public. If you have any questions about COVID-19 or think you may be displaying symptoms, call 1-877-415-5225.
Symptoms of COVID-19
These symptoms may appear 2-14 days after exposure.
- Shortness of breath or difficulty breathing
- Muscle pain
- Sore throat
- New loss of taste or smell
This list is not all possible symptoms. Other less common symptoms have been reported, including gastrointestinal symptoms like nausea, vomiting, or diarrhea. Use the symptom checker from CDC.com
Think you may have coronavirus? Here’s what to do.
- Option 1: Call the Panhandle Health District phone number 1-877-415-5225 to discuss your symptoms. They can send an order out for a drive-thru swab test if you meet criteria
- Option 2: Contact your doctor’s office by phone to discuss your situation. They can send an order out for a drive-thru swab test if you meet criteria or schedule an appointment if appropriate
- Option 3: If you need immediate, hospital-level care, go to Kootenai Health’s Emergency Department.
- Call 911 if you have a medical emergency: Notify the operator that you have, or think you might have, COVID-19. If possible, put on a cloth face covering before medical help arrives.
Guidelines to the public:
- Stay home if you’re sick – even if symptoms are mild.
- Practice good personal hygiene habits, including handwashing, coughing into your elbow, and avoiding touching your eyes, nose, and mouth.
- What to do if you are feeling sick guidelines
Most up to date information on this rapidly changing situation can be found on the CDC website.
If you are tested for COVID-19, you must self isolate until your test results return. To see the most up to date information from our local health district please see their website: panhandlehealthdistrict.org.