At Kootenai Clinic, our board certified otolaryngologists treat ailments of the ear, nose, and throat. Our doctors are known for unsurpassed medical and surgical care of patients with head and neck problems or hearing loss.

Otolaryngologists are also physicians that have a unique expertise in the ability to diagnosis and offer comprehensive treatment of ear, nose and throat issues. 

Patient Testimonials

“These doctors are great!  He explained everything to me and made sure I had my patient summary since he had given me so much information.” – Patient Comment, August 2018

“Staff, doctor were all helpful, nice and friendly. Would highly recommend them.” – Patient Comment, June 2018

“Ian Smith is an awesome doctor, he listens to what I say about my child. I appreciate his patience and he has a great demeanor. Very thorough.” – Patient Comment, March 2018

Emergencies

Continuous 24-hour call coverage is provided by the ENT doctors at Kootenai Clinic. If you need to speak with a physician outside of business hours or over the weekend, please call the office at (208) 625-5160 and our answering service will contact the on-call physician. If necessary, messages may also be left with the office in the same manner.

Appointments

Appointments are scheduled Monday through Friday. If you are new to the office or have not seen us in the last three years, you will be asked to arrive 30 minutes prior to your scheduled appointment time. This will allow enough time to complete the required paperwork prior to your scheduled appointment time.

If you need to reschedule your appointment we would greatly appreciate 24-hour notice.  

Insurance 

We accept most major insurance companies and Medicare. However, it is important you know your insurance carrier when scheduling your appointment. This is necessary to help schedule you with a physician who is a provider of your insurance network to maximize your benefits.

We will file all insurance claims for you. Please bring your insurance cards to your visit. We will also file Idaho workers’ compensation claims with authorized case number and billing address information. Co-payments are due at the time of service. We accept cash, checks, and all major credit cards. If you are unable to make the payment at the time of your visit, please contact us to arrange other payment options.

We also offer a number of payment options for hearing aids. We also offer Care Credit, as a payment option for hearing aids.

Online Patient Portal

Looking for online access? Visit Kootenai Health’s MyChart login page

Patient Downloads

• Patient Information Form