Love this clinic. The Doctor and all of the staff are very caring. Listens to you and then proceeds to the best way of fixing your problem

John was a good listener, analyzed my problem quickly and proposed some options for treatment. John and all the staff during my visit were professional and caring. Referrals and appointments were made while I was there. All in all a very satisfying experience.

I got back to the room I was to be seen in, along with my care provider, within minutes of arriving for my appointment. Unfortunately, we sit there waiting for mr to be seen for over an hour. We decided to leave. The nurse stopped us at the front desk, asking us to come back to the room, because the PA could see us now. In a very few minutes, he came to the room. We discussed my upcoming surgery (carpal Tunnel surgery) and he answered all the questions I had.

It went great, he was in communication with the doc and got my surgery scheduled right away.

Very knowledgeable and understanding. Took the time to explain everything and answer all the questions I had.

Everyone was really nice, the place was very clean. The only reason I didn’t give 5 stars is because we waited almost 30 minutes between the nurse and the doctor. I know that has become the normal way of things but it still drives me crazy. Once our appointment was over and we checked out my car fob wouldn’t unlock my car and it was raining. While we waited inside for my husband to bring the other fob the receptionist got my daughter and I got chocolate and coffee. We were both really thankful for that!

Our visit to Kootenai Clinic Orthopedics in Post Falls was exceptional!!!! From the front desk staff to the medical assistants and our PA, John Steinbacher, everyone was so caring and helpful! Robin at the front desk is just so good at her job and you can really tell she cares about every patient that comes through the door! My husband was there for a shoulder injury that happened on Schweitzer Mountain while snowboarding; a skier took him out from behind and my husband dislocated and fractured his right shoulder. We called and were able to be seen the same day and couldn't have asked for a better place to begin care! Caitlin, the MA, was very sweet and funny! We can NOT thank John enough for his help and treatment plan. My husband is already doing better and has less pain in his right shoulder! Thank you Kootenai Clinic Orthopedics!