Billing & Financial Information
A hospital stay can be a confusing or stressful time for some families, but thanks to our business services team, your hospital bill doesn’t have to add additional strain.
Below, you can pay your bill, explore financial assistance options, find answers to common billing questions, request a personalized cost estimate, and connect with our business services team.
Explore Your Options
Pay Your Bill
Pay your bill quickly and securely online, or choose the option that works best for you—by phone, mail, or in person.
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Estimate My Cost
Get a personalized cost estimate based on your planned care and insurance, so you can better understand what to expect.
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Help Paying Your Bill
Find support with payment options and financial assistance programs designed to help make your care more manageable.
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Understanding Your Insurance
Learn how insurance coverage may affect your healthcare costs and where to find answers about your benefits and out-of-pocket expenses.
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Questions About Billing or Financials
Find answers about common questions related to insurance, payments, and what to expect.
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Understand Payment Expectations
Learn how payment works before your visit, including estimates, timing, and support if needed.
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Urgent Care Billing & Insurance
Visiting a Kootenai Urgent Care location? Know what to expect before you get your bill. Find accepted insurance plans, payment information, and billing support all in one place.
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Business Services
The business services office is located at 1221 Ironwood Drive.
Need Help or Have Questions?
Below, you will find contact information for account representatives who can help you with questions related to your account.
Business Services
For billing or account questions at Kootenai Health, Kootenai Clinic, Kootenai Heart Clinics, and Kootenai Urgent Care.
Contact:
(208) 625-5000
Hours:
Mon–Fri: 8 AM - 4:30 PM
Price Estimate Hotline
For the most up to date, personalized estimate, please call our estimate hotline.
Contact:
(208) 625-5000
Hours:
Mon-Fri 8 AM - 4:30 PM
Financial Counseling
Get help exploring coverage and financial assistance options for your care.
Contact:
(208) 625-5000
Hours:
Mon-Fri: 8 AM - 4:30 PM
Urgent Care Billing Support
Questions about insurance acceptance, billing, balances, or your urgent care account? Our patient account representatives are here to help.
Contact:
(208) 209-6800
