For Providers
Transfer a Patient
Need to transfer or admit a patient to Kootenai Health? Call our 24/7 hotline at (800) 200-1511 to connect directly with on-call physicians for direct admissions, behavioral health, and critical cases for inpatient transfers.
Refer a Patient
Route your patient to the right specialist. Our referral pathways cover outpatient specialty care, diagnostics, imaging, and therapies.
Provider Resources
Request Patient Medical Records
Referring providers can request patient records, amendments, or report records received in error by contacting Kootenai Health’s Health Information Management (HIM) department at:
Kootenai Health
Attn: Medical Records
2003 Kootenai Health Way
Coeur d’Alene, ID 83814
Contact information:
Call: (208) 625-6251
Fax: (208) 625-6247
HIMROI@kh.org
To ensure privacy, patient identity will be verified before releasing records, which can be sent directly to a provider, picked up in person, mailed, or delivered via secure email, with large files potentially requiring multiple emails.
EpicCare Link | Access Kootenai Health EMR
EpicCare Link is a free, secure, web-based application connecting community and affiliate-based providers and staff to patient information in the Kootenai Health System Electronic Medical Record (EMR). The EpicCare Link online portal provides access to patient information including demographics, chart review, future appointments, diagnostic results, operative notes, discharge summaries and procedure notes – when and where you need it.
Sign in to EpicCare
To request access, please contact your Outreach Liaison or email outreach@kh.org.
Key Contacts for Clinics
Hospital & Clinic Phone Directory
This directory includes Kootenai Health and Kootenai Clinic employed physicians and providers who directly accept patient referrals and consults.
Lab Test Catalog
Kootenai Clinic Physician and APP Well-Being
Our organization has contracted with national behavioral health organization, VITAL WorkLife™ to provide comprehensive, discreet and confidential resources designed specifically for the unique needs of physicians, APPs and their families. Learn more
Looking for a provider or service?
Meet Your Physician Support Team
Medical Staff Services
Credentialing | medicalstaffservices@kh.org
Provider Enrollment | providerenrollment@kh.org
Kootenai Care Network
We help connect our community with trusted advisors dedicated to building integrated healthcare systems and improving patient outcomes.
Kootenai Care Network improves community health by coordinating high-quality, integrated care across regional providers and payors. It supports Medicare and Medicaid programs, manages eight value-based contracts, and serves more than 65,000 patients through a network of roughly 700 providers.
