Help Paying Your Bill
Whether you need help managing a current bill, don’t have insurance, or want to understand what support is available, our team can guide you through the next steps. We’ll help you explore payment options, financial assistance programs, and resources.
Zero Interest Patient Financing
Kootenai Health provides the ClearBalance® patient-friendly payment option.
The program is a zero-interest revolving credit account with flexible payment terms. Use the ClearBalance program to manage your out-of-pocket expenses, including deductibles and insurance copayments, for care at any of the Kootenai Health facilities.
ClearBalance offers you peace-of-mind
- Zero-interest credit account for your services at Kootenai Health
- No credit check
- Combine all of your family’s medical bills at Kootenai Health into one monthly statement and one manageable monthly payment
- Convenience to manage and view your account online at myclearbalance.com
Revolving credit accounts are offered by Umpqua Bank, member FDIC. ClearBalance is a registered service mark of CSI Financial Services, LLC, which provides certain account servicing functions for the bank.
Call us for more information.
Don’t Have Insurance or Need Help Paying?
If you do not have coverage, we can assist you in obtaining medical benefits through federal, state and hospital programs. These programs may help you with your current bill and will help you pay for health needs in the future.
Call (208) 625-5000
Hours: Mon–Fri: 8 AM – 4:30 PM
Kootenai Health’s Charity Care Policy
Kootenai Health believes that medically necessary health care services should be accessible to all, regardless of age, gender, geographic location, cultural background, physical mobility or ability to pay.
Kootenai Health is committed to providing health care services and acknowledges that in some cases the patient will not be financially able to pay for the services rendered. Kootenai Health has developed a policy that describes Charity Care eligibility requirements and approval process. Generally, eligibility for charity care is determined by comparing the patient’s income to the Federal Poverty Level Income Guidelines (FPG) as established by the Department of Health and Human Services. Please download the policy for details on the process and for the application.
