Cookies Policy

Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit a website. Cookies help websites remember your preferences, improve functionality, and collect information about how visitors use the site.

Cookies cannot access information stored elsewhere on your device or install software.

We use cookies to:

• Keep the website functioning properly
• Remember your preferences and settings
• Improve website performance and user experience
• Understand how visitors use KH.org
• Measure the effectiveness of our marketing and outreach efforts
• Help maintain the security of our website

Essential Cookies

These cookies are required for the website to function properly. They enable core features such as navigation, security, accessibility, and form submissions. Because these cookies are necessary for the operation of the site, they cannot be disabled.

Performance and Analytics Cookies

These cookies help us understand how visitors use KH.org by collecting information such as:

• Pages visited
• Time spent on the website
• Navigation patterns
• Device and browser information
• Website performance

This information is collected in aggregate and is used to improve the website and the services we provide.

Functional Cookies

Functional cookies remember choices you make, such as language preferences or other personalized settings, to provide a more customized browsing experience.

Advertising and Marketing Cookies

With your permission, we may use cookies that help us understand the effectiveness of advertising campaigns and deliver more relevant health information or promotional content across digital platforms.

These cookies may be placed by trusted third-party partners.

Kootenai Health may use trusted third-party providers that place cookies on our behalf to support website functionality, analytics, accessibility, advertising, and other digital services.

Examples may include:

• Website analytics providers
• Video hosting services
• Interactive maps
• Appointment scheduling tools
• Social media integrations
• Digital advertising platforms

These third parties are responsible for their own privacy and cookie practices.

Most web browsers automatically accept cookies, but you can change your browser settings to:

• View stored cookies
• Delete cookies
• Block some or all cookies
• Receive notifications before cookies are stored

Please note that disabling certain cookies may affect the functionality or performance of portions of KH.org.

If a cookie preference banner is available, you can also update your preferences there at any time.

Cookies used on KH.org are not intended to collect protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA).

If you access secure patient services such as MyChart or other patient portals, those services operate under their own privacy and security policies.

For additional information about how Kootenai Health collects, uses, and protects your information, please review our Privacy Policy.

We may update this Cookies Policy periodically to reflect changes in technology, legal requirements, or our website practices. Any updates will be posted on this page with a revised effective date.

If you have questions about this Cookies Policy or our privacy practices, please contact:

Kootenai Health
2003 Kootenai Health Way
Coeur d'Alene, ID 83814

Phone: (208) 625-4000