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Kootenai Health
Bone & Joint
Orthopedic care for injuries, joint pain and movement concerns, including advanced joint replacement, sports medicine, trauma care and recovery.

Brain & Spine
Neurologists, neurosurgeons and rehabilitation specialists with leading technology and treatment options for a wide range of brain, spine and nerve conditions.

Cancer Care
Nationally accredited cancer care with specialists working together on advanced treatment options, clinical trials and support through every step.
Digestive Health
Digestive specialists who diagnose and treat everything from routine screenings and ongoing symptoms to advanced procedures, IBD and liver disease.

Heart, Vascular & Lung
Nationally recognized specialists for heart, blood vessel and lung conditions, from testing and ongoing treatment to advanced procedures and surgery.

Women & Children
Connected care for women, babies and children, from everyday health needs and pregnancy to specialized hospital care when more support is needed.
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Kootenai Health in the Community
Rooted in community. Driven by care for all.
From sponsoring local events like Ironman to ensuring every neighbor has access to care, we're here for our community—because caring for our neighbors is who we are.
Community Involvement

Family & Caregivers

Whether you’re helping a loved one during their hospital stay or caring for them at home, we’re here to support you every step of the way.

Being a Caregiver

Supporting someone you care about can be meaningful, exhausting, and sometimes overwhelming. 

You may be helping with decisions, keeping track of information, providing transportation, or simply being there when it matters most. Our team is here to help you understand what to expect, stay informed, and feel more prepared during your loved one’s care and recovery.

Helpful ways to be involved:

  • Learn about your loved one’s condition and treatment plan.
  • Participate in care discussions and decision-making.
  • Keep track of medications and discharge instructions.

Staying Involved

Caregivers often play an important role in helping patients feel supported and informed. Here are ways to stay connected during a hospital stay.
Care Team Communication

If you have questions about care, medications, or next steps, speak with the nurse caring for your loved one. They can help answer questions or connect you with the right member of the care team.

Accessing MyChart Patient Portal

MyChart can help patients view appointments, test results, and visit summaries. 

How to access MyChart Patient Portal

Set up MyChart proxy access release of information

 

On-Site Pharmacy

Our on-site pharmacy offers prescription services, over-the-counter items, and convenient pickup options that can be helpful before discharge.

Explore Pharmacy Services

Supporting Recovery at Home

Discharge Expectations

Discharge can take time as medications, instructions, transportation, and follow-up needs are finalized. Your care team will review what to expect before your loved one leaves the hospital.

Follow-Up Appointments

Many patients need follow-up care after leaving the hospital. Help schedule appointments, track dates, and make sure questions are ready for the next visit.

When to Call (Red Flags)

Call the care team or seek medical attention if symptoms worsen, new symptoms appear, medications cause concerns, or recovery is not going as expected. Specific instructions will be provided at discharge.

At-Home Support Resources

Depending on your loved one’s needs, support may include home health, rehabilitation, medical equipment, nutrition support, or community resources.

Community and Patient Support Services

Families can schedule consultations regarding services that may be needed for an elderly parent or disabled loved one such as guardianship issues, resources, or end-of-life decisions. 

The Davidson Family Hospitality Center and Walden House

The Hospitality Center offers low-cost, convenient overnight lodging for patients.

Additional Resources & Support

Visitor Information
Find visiting hours, guidelines, dining options, parking details, and what to expect during a visit.
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Advanced Directives
Advice, tools, and resources to help patients and community members make the decisions and legal documentation on their preferences during end-of-life care.
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Billing & Financial Support
Get help with billing questions, insurance information, and financial assistance resources.
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Medical Records
Access records, request forms, and other helpful documents you may need after discharge.
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Support Groups & Classes
Explore classes and support groups designed for patients, families, and caregivers at every stage of care, from breastfeeding to cancer.
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Chaplain Services
Spiritual and emotional support is available for patients and families, including prayer, grief support, care planning, and end-of-life discussions.
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Need Help or Have a Concern?

Whether you're supporting a loved one, navigating hospital resources or have questions during their stay, we're here to help.

Guest Services

Our team works to make your stay comfortable—from lending personal items to helping with lodging or interpretation.
Hours: Mon–Fri: 8 AM–5 PM
North Entrance info desk 5 AM–7:30 PM

Patient Advocacy

Our advocates are here to answer questions, address concerns, and ensure your care experience meets your needs.
Hours: Mon–Fri: 8 AM–5 PM
If your concern is urgent during your stay, first speak with your charge nurse or manager.

IT Help Desk

For assistance with technology, devices, or online services, contact our Help Desk.
Hours: Mon–Fri: 8 AM–4:30 PM