Transfer Center
Before You Call
Not every case needs a transfer. Before you call the Transfer Center, check:
- Can this be handled as an outpatient referral? Non-emergent cases are often better served by a next-day outpatient appointment than a transfer. For more information please refer to Patient Referrals.
- Before you call, have you reviewed Transfer Guidelines? Review the transfer pathway for your patient's condition below — it covers who to call and what information to have ready.
Not sure what to do? Give us a call at (800) 200-1511.
Transfer Guidelines
Behavioral Health | Involuntary hold, psychiatric crisis
Behavioral Health - Adult Transfers
If you are a facility who is transferring a patient to Kootenai Health’s Behavioral Health program or a family member of a patient being transferred, please use the relevant forms listed below.
For Adult Transfers
The following information will be needed in order to assess if we have the capacity to safely care for your patient.
- Demographic Sheet
- Current Medication List
- Allergies
- A current dictated History and Physical by a Medical Physician
- A current set of lab work including: Chemistry, Hematology, Urine, Toxicology, TSH, Pregnancy in fertile females and ETOH level if appropriate.
- Progress notes that state the reason the patient has presented to the ED
For more information about adult services, call (208) 625-4870.
Behavioral Health - Youth Transfer
If you are a facility who is transferring a patient to Kootenai Health’s Behavioral Health program or a family member of a patient being transferred, please use the relevant forms listed below.
For Youth Transfers:
Transfer Request Form (for facilities that are transferring a youth)
Miscellaneous Forms
- Patient Intake Form
- Acknowledgement of Custody and Consent for Discharge
- Medical History Questionnaire
- School Release of Information
- My consent to Medical Care
- Youth Communication List
- Family Expectations Evaluation
- Unemancipated Consent
- Isolated Traumatic Brain Injury
- Hand Trauma Transfer Guideline
Information for families (about the unit your child is going to)
We Coordinate
- Direct admissions — Arrange inpatient admissions without the Emergency Department when appropriate.
- Critical care — Coordinate ICU admission with receiving team with the receiving team.
- Behavioral health admission — Facilitate transfers for inpatient behavioral health care, including involuntary holds.
- Other patient admission — Call for any transfer needs not listed above.
Additional Resources
EpicCare Link
EpicCare Link is a free, secure, web-based application connecting community and affiliate-based providers and staff to patient information in the Kootenai Health System Electronic Medical Record (EMR).
Key Hospital & Clinic Contacts
Find phone numbers and contact information for Kootenai Health departments, clinics, and provider resources.
