Medical Records
Kootenai Health makes it easy to obtain copies of your
medical records, electronically or in paper format.
How to Get Your Records
Access Your Records in MyChart (Fastest Option)
- Open MyChart.
- Sign in or create an account.
- View or download your health information.
Need help getting started or have questions? Find more information about using MyChart patient portal.
Request Records Online
- Complete the online request form.
- Upload a photo of your driver’s license (phone or webcam).
- Submit your request.
We’ll review your information and process your request.
Recommended browsers: Chrome, Safari, or Firefox
Paper Records Request
- Download and complete the authorization form.
- Send it to Medical Records by mail, fax, or email. View contact details.
- We’ll verify your identity before releasing records.
Choose how you’d like to receive them:
◦ Secure email
◦ Mail
◦ In-person pickup
◦ Sent directly to another provider
Note: Large files may be sent in multiple emails.
Questions or Special Requests
If you have questions about amending your medical records, restricting access to your records or expressing a concern about your records, contact Medical Records at (208) 625-6251.
Don’t see your records? They may be in a previous system. Learn how to access legacy records.
Medical Records Contact Information
Mailing Address:
Kootenai Health
Attn:
Medical Records
2003 Kootenai Health Way
Coeur d’Alene, ID 83814
Fax Number:
(208) 625-6247
Email:
Manage Your Medical Information
Update or Change Your Records
- Request a correction to your medical record (Amend PHI form)
- Request a list of who has accessed your records (Accounting of Disclosures)
Control How Your Information Is Shared
- Request restrictions on how your information is used or shared
- Request confidential communications (alternate contact method)
Authorize Access
- Authorize release of your records
- Set up MyChart proxy access release of information
- Parental consent for minor access
