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Kootenai Health
Bone & Joint
Orthopedic care for injuries, joint pain and movement concerns, including advanced joint replacement, sports medicine, trauma care and recovery.

Brain & Spine
Neurologists, neurosurgeons and rehabilitation specialists with leading technology and treatment options for a wide range of brain, spine and nerve conditions.

Cancer Care
Nationally accredited cancer care with specialists working together on advanced treatment options, clinical trials and support through every step.
Digestive Health
Digestive specialists who diagnose and treat everything from routine screenings and ongoing symptoms to advanced procedures, IBD and liver disease.

Heart, Vascular & Lung
Nationally recognized specialists for heart, blood vessel and lung conditions, from testing and ongoing treatment to advanced procedures and surgery.

Women & Children
Connected care for women, babies and children, from everyday health needs and pregnancy to specialized hospital care when more support is needed.
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Kootenai Health in the Community
Rooted in community. Driven by care for all.
From sponsoring local events like Ironman to ensuring every neighbor has access to care, we're here for our community—because caring for our neighbors is who we are.
Community Involvement
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Plan Your Hospital Visit

What to expect before arriving for a hospital stay, appointment, surgery or procedure.

More Than Exceptional Care

Your experience matters at every step.

Receiving care at Kootenai Health means having a team that's committed to supporting your whole experience—not just your treatment. From planning your visit and accessing support services to understanding what comes next, we're here to help you feel informed, prepared and cared for throughout your journey.

What to Expect

Be Prepared To:

  • Bring any medications and requested forms.
  • Discuss your medical history, medications and allergies.
  • Ask questions or share concerns about your care.
Need Help?
Questions About Your Visit?

View test results and medical history anytime.

Need Portal Setup Help?

Check out MyChart Getting Started Guide or ask our nurses or front office to get started.

Getting Here

Find campus maps, parking areas, entrances and directions before arriving at the hospital.
Get Directions & Parking Information

Support Services

Chaplain Services

Chaplain Services

Spiritual and emotional support is available for patients and families, including prayer, grief support, care planning, and end-of-life discussions.

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Hotels & Lodging

Hotels & Lodging

Resources for patients and families traveling from outside the area or supporting a loved one during an extended hospital stay.

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Interpreter & Accessibility Services

Interpreter & Accessibility Services

Free language assistance, interpreters and accessibility accommodations are available to help patients and visitors communicate effectively and access the care they need.

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Transportation Services

Transportation Services

Need a ride to your appointment? Transportation services are available for eligible patients to help ensure you arrive safely and on time.

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Patient Resources

Billing & Financial Information
Pay your bill, find answers to billing questions, explore financial assistance options, request a cost estimate, or connect with our business services team.
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Medical Records
Request copies of your Kootenai Health medical records electronically or in paper format.
Request Medical Records
Personalized Price Estimates
Get a personalized estimate to better understand the expected cost of your care before your visit or procedure.
Get a Cost Estimate
Help Paying Your Bill
Explore financial assistance programs, payment options and resources to help manage the cost of your care.
Explore Financial Assistance
MyChart Patient Portal
Access your health information, manage appointments, message your care team, and more through our secure online patient portal.
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Patient Guide

Patient Rights & Responsibilities

Need Help or Have a Concern?

Whether you need assistance, have a concern, or want to make your stay more comfortable, Kootenai Health staff are here to help.

Guest Services

Our team works to make your stay comfortable—from lending personal items to helping with lodging or interpretation.
Hours: Mon–Fri: 8 AM–5 PM
North Entrance info desk 5 AM–7:30 PM

Patient Advocacy

Our advocates are here to answer questions, address concerns, and ensure your care experience meets your needs.
Hours: Mon–Fri: 8 AM–5 PM
If your concern is urgent during your stay, first speak with your charge nurse or manager.

Take the next step.

Planning to Have Visitors?

Learn about visiting hours, parking, amenities and visitor policies.

Supporting a Loved One?

Explore caregiver resources, discharge planning information and support services for families.