Pay Your Bill
Choose the payment option that works for you. You can pay online in a few steps, sign in to manage your account, or use another method if you prefer. Start with the option that fits your situation below.
New to MyChart? Create an account.
How to Pay
Online Using MyChart
In MyChart, you can:
- View your bill alongside your health record
- Save payment methods for future use
- See past statements and payments
Other Ways to Pay
If you prefer not to pay online, you can choose one of the options below.
By Phone:
Call (208) 625-5000 (major credit cards accepted)
By Mail:
Kootenai Patient Accounts
PO BOX 24147
Seattle, WA 98124-0147
In Person:
Business Services
1221 Ironwood Drive
Coeur d'Alene, ID
See campus map
Hours: Mon–Fri: 7:30 AM – 4:30 PM
Before You Pay
What you’ll need
When you are ready to pay your bill, please have the following information ready:
- Patient name
- Account number
- Date of service as it appears on your most recent statement
Other Payment Portals
Kootenai Outpatient Surgery Payments
Call (208) 625-6422
Kootenai Health - InstaMed
Education, contractor or employee payments
Kootenai Imaging
Date of service before July 1, 2025: Call 1st Coast Billing at (800) 266-9945
Date of service after July 1, 2025: Call MSN at (800) 841-4236
Need Help or Have Questions?
Below, you will find contact information for account representatives who can help answer questions related to your account. You can also look at the top of your statement to know which number to call.
Business Services
For billing or account questions at Kootenai Health, Kootenai Clinic, Kootenai Heart Clinics, and Kootenai Urgent Care.
Contact:
(208) 625-5000
Hours:
Mon–Fri: 8 AM - 4:30 PM
Financial Counseling
Get help exploring coverage and financial assistance options for your care.
Contact:
(208) 625-5000
Hours:
Mon-Fri: 8 AM - 4:30 PM
