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Occupational Medicine

Name: Kootenai Health
Price range: $

Injured at Work? Start Here |

One team managing your care, your claim, and your recovery

Work injuries and employment-related health needs can quickly become more than just a medical issue. There's the injury itself, but also the claim, the paperwork, and the pressure to get back to work.

Occupational medicine is different from urgent care or a primary care visit. Our providers are trained to evaluate injuries within the context of your specific job duties, workplace risks, and regulatory requirements, leading to more accurate diagnoses and treatment plans built around the realities of your work.

We serve as a central point of coordination between you, your employer, your workers' compensation carrier, and any specialists involved in your care. That means clearer communication, aligned treatment plans, and support navigating the workers’ compensation process—including claims, referrals, and authorizations—so you can make informed decisions and stay focused on recovery.

Start-To-Finish Claim Management

One team guiding your care

We coordinate with your employer, workers' comp carrier, and specialists, with thorough documentation that supports faster treatment authorizations and fewer delays.

Faster Return-To-Work Outcomes

Back to work safely, at the right pace

Treatment plans focus on functional recovery and early intervention—including modified duty when appropriate—to keep you productive and reduce reinjury risk.

Work-Injury Specialized Care

Trained for the demands of your job

Our provider evaluates injuries in the context of your specific job duties and workplace demands, connecting you with the right specialists when needed.

Not sure where to start?

You can be seen—even if your claim isn’t filed yet.

Learn what to expect after a work injury

Our Services

Work-related Injury Services

Work-related injury
Occupational disease
Idaho Permanent Partial Impairment ratings (insurance request)

If a condition requires care beyond our scope, we coordinate closely with specialists and insurance adjusters to ensure a smooth, timely transition without disruption to your care.

Employment & Workplace Health Services

For employers and employees, we provide services that support workplace safety, regulatory compliance, and workforce health requirements.

Employment physicals
DOT physicals
Drug and alcohol testing
Immunizations for Employment – Hepatitis A, Hepatitis B, Influenza, Td, Tdap
Respirator medical clearance
QuantiFERON TB testing
Titers (hepatitis B)
Blood borne pathogen testing

What to Expect

After a work injury, it's normal to have questions about your care, your claim, and what comes next. Here's what to expect when you work with our occupational medicine team—from your first call through your recovery.

Getting Started

Before Your Visit

Your First Appointment

During Your Care

After Your Visit

You don't need a referral to be seen.

You can schedule an appointment by calling our clinic directly. If you're already a patient, you can also arrange your next visit before leaving your current appointment.

Do you need an active claim to be seen? No — this is one of the most common misconceptions we hear. You can be evaluated as long as your injury has been reported to your employer. You do not need an accepted claim before your first visit.

How claims work by state:

Idaho: Idaho is an employer-report state, meaning your employer files the claim with their insurance carrier. If your employer does not file, you can file directly through the Idaho Industrial Commission.

Washington: You will file a First Report of Accident, either by phone or during your first visit with our provider. We can help guide you through this process.

For additional assistance, contact:

Idaho Industrial Commission
Washington Labor & Industries

What to bring:

Your claim number, if one has been assigned. If you don't have it yet, bring any paperwork related to your injury or employer.
Details about how the injury happened, where you were working, and what your job duties involve.

Haven't filed a claim yet? Don't wait. Come in and we will guide you through the next steps at your appointment.

Your first visit is focused on understanding your injury fully so we can build the right treatment plan.

Here's what will happen:

Claim review — We'll review your claim information. If a claim hasn't been filed, we'll help guide you through what to do next.
Injury history — Your provider will take a detailed history of your injury, your work environment, and your specific job duties.
Comprehensive evaluation — A thorough physical examination focused on the injury and how it relates to your work demands.
Diagnostic testing — If needed, additional testing will be ordered to ensure an accurate diagnosis and appropriate treatment plan.

Before you leave, you will receive a Work Status Report (WSR) outlining any work restrictions or limitations. Our goal is that every patient leaves informed, supported, and with a clear understanding of their work status and next steps.

Throughout your care, our team stays actively involved in your treatment and your claim.

What ongoing care looks like:

Follow-up appointments to monitor progress and adjust your treatment plan as needed
Coordination with specialists—including orthopedics, neurology, pain management, physical therapy, and others—based on the nature and severity of your injury
Work restrictions are clearly communicated and updated as your condition changes
Regular communication with your insurance adjuster to support timely authorizations and avoid unnecessary delays

Important: To seek care outside of our office, you must have an accepted claim and a valid referral from your occupational medicine provider. We will coordinate this process on your behalf.

After each appointment, two things matter most:

Know your next appointment. Follow-up care is an important part of your recovery. Before you leave, confirm your next scheduled visit.
Share your Work Status Report with your employer. Your WSR outlines your current restrictions and limitations. Your employer needs this document and it protects you and keeps your claim moving forward.

Our team is here to answer questions between visits. If anything changes with your condition, your claim, or your work situation, contact us so we can adjust your care accordingly.

Need Help?

Questions About Your Visit?

Call (208) 625-3670

MyChart Patient Portal

View test results and medical history anytime.

Need Portal Setup Help?

Check out MyChart Getting Started Guide or ask our nurses or front office to get started.

You Have a Team Behind You

With more than 20 years of experience, our occupational medicine provider has built long-standing relationships with a trusted network of specialists throughout the community—matching injured workers with the right level of care quickly, while maintaining continuity and oversight.

Occupational Medicine Provider

Leads your care and manages your claim from start to finish—ensuring treatment plans are aligned, work restrictions are clearly communicated, progress is monitored, and your recovery stays focused on both medical healing and the physical demands of your job.

Urgent Care

Often the first point of contact for work-related injuries.

Explore Urgent Care services

Physical Therapy

Supports functional recovery, rehabilitation, and return-to-work conditioning.

Explore Physical Therapy services

Orthopedics

Provides surgical evaluation and treatment for musculoskeletal injuries, fractures, and joint conditions.

Explore Orthopedics services

Neurology & Neurosurgery

Addresses head injuries, nerve involvement, spinal conditions, and complex neurological symptoms.

Explore Neurology & Neurosurgery services