Reputation Reviews

Everyone was helpful. The tech explained everything that was going to happen. Very satisfied with the service

They were friendly & fast

Kootenai Health care system is one of the best in the country. The staff was knowledgeable, personable, and caring during a very busy night. The room was full, but the staff kept things moving. Of course, the wait was longer than I would have liked, but that is life in the ER. the most important item was that i felt like i received world class care and the fact that they ask about how it was speaks volumes about the management and personnel at Kootenai!

My wife recently was ill, I took her to Kootenai Health ER. The P.A. that assessed her was very polite and knowledgeable, the rest of the staff were very polite and compassionate as well. (The P.A. wasn't aware that I drove my wife and daughter there.) My wife was in pain, anyone could see that, yet he did not load her up on painless. My wife and I appreciated that. When my wife was really feeling bad pain..waiting for test results/cat scans..and when she asked for something, he apologized for not offering them because he saw my wife and young daughter and if medicated didn't want my wife to have to risk driving home. My wife clarified that I drove them to the ER. That consideration was moving for my wife..... Mother's always think of kids (others) before themselves.... My wife stayed a week in Kootenai Health and over all, if I could give more than 5 stars I would.

Fantastic, as always. The staff is courteous and knowable, got started on time and got out in a timely fashion. Can't ask for any better than that.

This was the first time in 14 years I. Had to wait 30 minutes just to check in. I got there early, Luke I was asked and a volunteer informed me it would be a bit of a wait. It was a long wait for everyone that day, not sure if they booked too many appointments, but it was not the best experience I’ve had there.

As Always professional and nice 👍

My Doctor, Doctor John Stabler, I believe to be one of the great doctors in this area if not this country. He is sensitive, caring and always concerned for me.

I went into the ER kind of expecting to be blown off. I wasn't terribly sick, but I have a chronic health condition that was being exacerbated by a bug I'd caught, and I felt terrible. Instead, the staff was kind, took me seriously, made me comfortable, ruled out serious illness, prescribed what I'd need to ride out the bug, and had me in, tested, treated, and released in two and a half hours.

As a alcoholic it is extremely difficult to get the right type of care when withdrawing. I know myself and others who drank more and longer to avoid the stigma of explaining that your a alcoholic and the cost of a ER visit. Another deterrent is the fact that as soon as you seek help you will have "alcohol use disorder" on your medical record, limiting recourses and medications that may be beneficial for other underlining mental illness. I think its important to know that If you withdraw like I do (seizure's, D.T.s) immediate medical attention is necessary and these folks WILL help you out. I had almost a year sober when my anxiety caught up to me meeting new people on a 8 day raft trip on the Main Salmon. I ended up drinking and continued to drink 24/7 for 8 days trying to ween myself off with limited success. After about 30 hrs. without a drink D.T.s kicked in and I started having hallucinations, seizures and a touch of jaundice. Knew I had to bite the money bullet and go to the ER to safely withdraw because it can be deadly and my primary care Dr. at Kootenai family residency will not prescribe enough of the medication necessary for me to safely withdraw nor does he understand it what so ever (his solution to everything is throw a anti-depressant at you) . I was treated with the utmost respect from both the Dr. and the nurse. They quickly had me on IV Ativan and fluids. Benzodiazepines immediately mitigate the worst symptoms for me. Dr. did some tests and told me he was sending me home with some Ativan to safely taper off and avoid more withdrawal. I asked him if i could use Librium (which has worked better for me in the past) and he had no problem with that. He gave me a sufficient amount of pills to safely withdraw and trusted me with these narcotics. It helps if you bring in a loved one with you to help explain your situation and drive you home. I'm extremely grateful for their care. Since trying to get sober 7 years ago I've been to this ER 8 times for severe withdrawal (kindling syndrome) and every time but once i was prescribed and trusted with enough benzodiazepines to relieve my worst symptoms. The stigma and prejudice that comes along with being an alcoholic in this day in age is uncalled for and can make it difficult to reach out for help. It makes some people uncomfortable that i am so open with my problems, but if I can help another alcoholic get help by telling my story its worth it to me. If your a alcoholic and are suffering through withdrawal know that these Dr.'s WILL help you with a home detox regiment of benzodiazepines and save you from the madness that is delirium tremens and potentially save your life. They will also help you with resources to find counseling or treatment. I got one more relapse in me but not another recovery. I will die from this disease if i don't stay sober and i'm only 35.