Reputation Reviews

quick and efficient service. very friendly staff

I needed a yearly imaging for my wellness. I was able to register over the phone. Went in 30 minutes early provided my ID and insurance card and waited less than 10 minutes and was called back to have procedure done. Went quickly and exited out another door.

I have had nothing but positive experiences with the entire staff of Kootenai Health in any of my encounters, which have been quite a few. Hats off to the entire team!!

I do not normally write reviews, however, Kootenai Urgent Care deserves one! They are fantastic! When my PCP office would not see me WITH proof of a recent NEGATIVE covid test I was desperate and very ill. I called Kootenai Urgent Care and they listened to me and had a nurse return a call to me. She was kind and listened to what I had going on. She said “of course” they would see me since my covid was negative and told me to come right in! I ended up going there twice, with hospital scans in between and the second time I was put on a plan to help me. I had been ill for 2 weeks. I am beginning to feel better. It is a slow process. The front desk employees were helpful and friendly. Kudos to the doctor and nurse who helped me. The doctor took time to review my entire case, talked with me and we began a plan. I am so grateful for their care. Thank you so much!

All staff are always courteous and respectful. The medical expertise is apparent throughout every level of care provider we encounter - doctors, nursing staff and technical staff of every sort. We are so lucky to have Kootenai Health services available to us.